1. Acceptance of Terms
By accessing or using Reddifier ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Important: These Terms constitute a legally binding agreement between you and Reddifier, Inc. ("Company", "we", "us", or "our").
Who Can Use Reddifier
- You must be at least 18 years old
- You must have the legal capacity to enter into binding agreements
- You must not be prohibited from using our services under applicable law
- If using on behalf of an organization, you must have authority to bind that entity
2. Service Description
Reddifier is a Reddit community participation platform that provides:
Core Features
- Reddit thread and comment discovery
- Keyword monitoring and tracking
- Sentiment analysis and insights
- Workspace and team collaboration tools
Analytics & Reporting
- Performance metrics and analytics
- Custom reports and dashboards
- Integration with third-party tools
- API access for enterprise customers
Service Availability
We strive to maintain high availability but cannot guarantee uninterrupted service. We may:
- Perform scheduled maintenance with advance notice
- Make updates and improvements to the platform
- Temporarily suspend service for security or technical reasons
- Modify features based on user feedback and business needs
3. User Accounts
Account Creation
To use certain features, you must create an account by providing:
- Accurate and complete registration information
- A valid email address
- A secure password meeting our requirements
- Any additional information required for your subscription level
Account Security
Your Responsibilities
- Maintain the confidentiality of your login credentials
- Enable two-factor authentication when available
- Notify us immediately of any unauthorized access
- Use strong, unique passwords
- Log out from shared or public computers
Account Termination
You may terminate your account at any time. We may suspend or terminate accounts that:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Compromise platform security or other users
- Remain inactive for extended periods (free accounts)
4. Acceptable Use Policy
Prohibited Activities: The following activities are strictly forbidden when using Reddifier.
Content Violations
- Posting or sharing illegal content
- Harassment, bullying, or threats
- Spam or unsolicited commercial messages
- Copyright or trademark infringement
- Misleading or fraudulent information
Technical Violations
- Attempting to hack or compromise our systems
- Using automated tools to scrape content excessively
- Reverse engineering or copying our software
- Circumventing security measures
- Overloading our servers or networks
Reddit Compliance
When using our Reddit integration features, you must:
- Comply with Reddit's Terms of Service and API Terms
- Respect Reddit community guidelines and subreddit rules
- Not engage in vote manipulation or astroturfing
- Use authentic engagement practices
- Disclose promotional content appropriately
5. Content and Data Ownership
Your Content
You retain ownership of content you create or upload to Reddifier, including:
- Keywords and search configurations
- Custom reports and analytics
- Notes, tags, and annotations
- Workspace settings and preferences
Reddit Data
Public Reddit Content
We access and analyze publicly available Reddit content in accordance with:
- Reddit's API Terms of Service
- Applicable fair use and data protection laws
- Our Privacy Policy
- Industry best practices for data handling
Data Processing
We may process and analyze data to:
- Provide our core services and features
- Generate insights and analytics
- Improve platform performance and accuracy
- Develop new features and capabilities
6. Payment Terms
Subscription Plans
Free Plan
Limited features, no payment required
Paid Plans
Monthly or annual billing cycles
Enterprise
Custom pricing and terms
Billing and Payments
- Payment Processing: Payments are processed by secure third-party providers
- Auto-Renewal: Subscriptions automatically renew unless cancelled
- Price Changes: We'll provide 30 days notice of any price increases
- Taxes: You're responsible for applicable taxes and fees
- Refunds: Refunds are provided according to our refund policy
Cancellation and Refunds
Cancellation Policy
- Cancel anytime through your account settings
- Cancellation takes effect at the end of your current billing period
- You maintain access to paid features until the period ends
- No refunds for partial months or unused portions
Exception: New customers may request a full refund within 7 days of first purchase.
7. Intellectual Property Rights
Our Intellectual Property
Reddifier and its content are protected by intellectual property laws. This includes:
- Software, algorithms, and source code
- User interface designs and layouts
- Trademarks, logos, and brand elements
- Documentation, guides, and educational content
- Proprietary data processing methods
License to Use
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use Reddifier for your business purposes
- Download and use our mobile applications
- Access our API according to your subscription level
- Use our documentation for legitimate purposes
Restrictions
You may not: Copy, modify, distribute, sell, or lease any part of our services or software, or reverse engineer or attempt to extract our source code.
8. Limitation of Liability
Service Disclaimers
Reddifier is provided "as is" without warranties of any kind. We disclaim:
- Warranties of merchantability or fitness for a particular purpose
- Guarantees of uninterrupted or error-free service
- Accuracy or completeness of Reddit data or analysis
- Liability for third-party content or actions
Limitation of Damages
To the maximum extent permitted by law, our total liability is limited to:
- The amount you paid for Reddifier in the 12 months before the claim
- $100 for free accounts
We are not liable for: Indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunities.
Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your use of Reddifier in violation of these Terms
- Your violation of applicable laws or regulations
- Content you submit or actions you take using our platform
- Your violation of third-party rights
9. Termination
Termination by You
You may terminate your account and these Terms at any time by:
- Cancelling your subscription through account settings
- Contacting our support team
- Ceasing to use our services
Termination by Us
We may terminate or suspend your access immediately for:
- Material breach of these Terms
- Illegal or harmful activity
- Non-payment of fees
- Extended inactivity (free accounts)
- Business or legal reasons
Effect of Termination
Upon termination:
- Your access to Reddifier will be suspended or terminated
- You lose access to your data and configurations
- We may delete your account data after a reasonable period
- Outstanding payment obligations remain due
- Certain provisions of these Terms survive termination
Data Export: You may request a data export within 30 days of termination.
10. General Provisions
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Dispute Resolution
Disputes will be resolved through binding arbitration in San Francisco, California, except for claims relating to intellectual property.
Changes to Terms
We may update these Terms with advance notice. Continued use constitutes acceptance of changes.
Severability
If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
Mailing Address:
Reddifier, Inc.
123 Tech Boulevard
San Francisco, CA 94105
Acknowledgment
By using Reddifier, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.